How Do We Make America More “Fair” For All?

Two stories recently in the newsproposals to pay reparations to Black Americans to compensate for the legacy of slavery and the SATs new adversity scorethat is meant to quantify the unique personal challenges faced by some college applicantsspeak to our nations desire to lend a helping hand to those who have suffered through no fault of their own.  We have traditionally distinguished between those whom we deem complicit in creating their own problems and those whom we believe are innocent victims of circumstances beyond their control.  This dichotomy explains why, for example, Americans are typically far more sympathetic to the plight of undocumented Dreamerswho were snuck into the U.S. by their parents as children compared to our often more punitive attitudes toward adults detained for illegal entrywe perceive that adults have choices but children have none.

The quest for equity both drives and complicates our political discussions today.  The desire of many to promote policies that encourage diversity in many facets of our public lifeparticularly in education and employmentis born of the belief that discrimination and its resulting inequities must be remedied through the direct intervention of affirmative action programs.  These policies, however, often collide headlong with our other commitment to meritocracythe belief that it is the most fair that positions or promotions go to the most talented or most qualifiedbecause some believe these meritocratic systems are reinforcing historic wrongs by penalizing individuals whose ancestors were denied advantages that more privileged groups now take for granted.  

It could be reasonably argued that a great deal of the stark political divide in America today revolves around vastly differing ideas regarding who is actually victimized by the non-meritocratic systems now often used to create a more fair society.  Those who are favored by affirmative action policies see it as a case of justice deferred being finally set right; those who feel college admissions or jobs are being handed to someone with fewer qualifications than them believe that their hard work is being ignored in pursuit of someone elses social justice goals, which are denying them opportunitiesor ruining their lives.  

The old joke that a conservative is a liberal who has been muggedmight actually be more accurate today if it stated that many conservatives are formerly liberal (or politically moderate) individuals who believe affirmative action policies have harmed them or their families.  I suspect that the shock of the 2016 Presidential election might be less surprising if we paid more attention to this perhaps pervasive factor, which is less indicative of systemic racism or sexism and more about an individual frustration with remedies that seem abundantly unfair to those caught on the wrong end of societys great solution to all that ails or divides us.

Our individual supportor lack of itfor affirmative action programs, reparations, or other programs and ideas designed to enforce fairnessare often directly related to our own beliefs about the current prevalence of racism, sexism, homophobia, and other attitudes that lead to discriminatory attitudes or behaviors.  Having no direct and reliable method to measure what is going on in everyone’s minds at each particular moment, we seem to have taken a better safe than sorryapproach in many educational and workplace situations, presuming that everyone has some level of hatred or disdain in their hearts and heads, which accounts for the popularity of workshops and training that are meant to promote greater sensitivity and tolerance toward all.  The obvious added benefit of teaching everyone how to be polite and sensitive is, in the minds of managers mandating more and more of this type of activity, the implied promise of avoiding the legal or regulatory actions that might result if everyone at your school or workplace has not signed a form confirming they have been explicitly informed that acting like a jerk is strictly forbiddennever underestimate the power of lawyers who crave a big payday when it comes to shaping our daily lives.

Those who look at the diversity of our political, cultural, and entertainment icons and see a cross-section that captures the amazing richness of our nationcombined with the election (and re-election) of Barack Obama to our nations highest officefeel that this is clear evidence our country has left its history of overtly hateful behaviors and laws far behind us.  Others, however, point to the election of Donald Trump and his administrations apparent lack of interest in pursuing affirmative action policies as equally persuasive proof of a white backlash that aims to quash the aspirations of many by reasserting discriminatory policies disguised as meritocracy.

All these discussions become even more fraught when matters pertaining to the use of standardized testing for school or college admissions are added to the discussion.  Many believe that evidence-based studies prove that these tests are either themselves discriminatory or actually act as proxies for measuring outcomes, such as family wealth and the resulting ability to afford pricey test prepcourses, that are nothing more than artifacts of historic discrimination.  Therefore, the continued use of these tests to determine admissions might perpetuate inequities and deny diversity.  

On the other hand, others point to the predictive value of these standardized tests regarding long-term academic and career success.  In addition, they believe that quota systems meant to circumvent themwhich in some cases have reduced the number of seats available to Asian-American students in order to admit Blacks and Latinos who scored lowerare a perverse and damaging rejection of the color-blind meritocracy these tests purport to promote.  

The resolution of the many lawsuits regarding these matters will likely only further inflame tensions regarding whether reliance upon standardized tests in admissions decisions is fairor not.  In addition, we have no assurance that the best efforts of schools and colleges to mitigate the effects of the many factors that impact academic readiness or success will not result in other types of subtle discrimination if human judgments and intuitions, which are sometimes flawed or easily manipulated, suddenly become the ultimate factor in determining admissions.  

Moreover, we have to worry whether ditching these standardized tests will ultimately result in the return of the old boy networkof personal connections in admissions decisions, which is exactly what the use of these tests was designed to end.  Will seats at the best schools end up going to children whose parents know how to twist the system and, sadly enough, return us to an incredibly unfair reality that at one time allowed those with wealth and power to readily and regularly perpetuate their advantages across generations by subtlyand often invisiblyusing their influence to open doors for their own children?

It is good that we have these conversations.  Our nations ongoing commitment to justice is a feature of our nation that we should celebrate at every turn, and the passions that inform these discussions are a tribute to the continued vibrancy of our civic culture.  The debate regarding the form, function, and outcomes of traditional meritocratic systems of placement and promotion has become a mirror reflecting a broader societal evaluation of our nations progressor perhaps lack thereofin creating a nation that is more welcoming toward all.  

How we parcel out seats at selective colleges and universities, whom we choose to govern us, what factors we feel are important in evaluating employee talent and performanceand ultimately how we choose to define ourselves and our communitieswill be that which will determine the direction of our diverse, fascinating, and argumentative country in the years and decades ahead.  Although the discussions of these issues often feature the worst insults and stereotypes being tossed about by some, we need to continue to pursue an evaluation of these questions and encourage thoughtful consideration of the moral and ethical matters that are inevitably raised as we proceed.

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Time To Rescue Our Young Adults?

The crisis afflicting young adults in America today is a well-documented phenomenon that statistics sometimes seem inadequate to document.  Rising rates of drug and alcohol use, STD’s, anxiety, depression, loneliness, and suicidal thought and action cannot in and of themselves adequately describe the desperate state of those who should now be living the most exciting years of their lives—not gulping pizza and Prozac while blearily staring at their phones.

Many commentaries have been written to attempt to explain this generational problem that affects many—but certainly not all—young American adults.  Explanations run the course from poor parenting that is (depending on the writer) either neglectful or overly involved, prevalent racism, rampant sexism, toxic masculinity, violence, intrusive technology, or even Donald Trump.  Although young adults can be negatively affected by these factors and many more too numerous to count, the systemic problems seem to suggest a more global explanation is needed.

How broad based are the problems affecting those who are just starting their life journey—and often crashing and burning?  According to a 2017 Pentagon study, only 29% percent of young adults who are eligible to join the military actually qualify; the other 71% are disqualified because they are obese, have no high school diploma, or already have compiled a criminal record. The American Psychological Associations Journal of Abnormal Psychology reports that in the past 10 to 12 years, the number of 18-25 year olds reporting symptoms indicative of major depression increased 63%, and serious psychological distress and suicide-related thoughts or actions rose by 70%.  A 2018 report by the U.S. Department of Labor found that Millennials, who today are 18 to 34 years old, make 43 percent less than what Gen Xers made in 1995 when they were under 35 years old.  “Don’t be a fool, stay in school”?  The average young adult now accrues over $33,000 in student loan debt, and roughly 4 of 10 will never actually complete the degree they seek.

When all is said and done, maybe firing up a doobie and binge watching Game of Thrones with a bag of Cheetos isn’t such a bad idea, but the question now is what can we do get our troubled young people back on track.  I have three proposals:

Stop medicating our young instead of helping them

The rise in the number children who are growing up with the handy help of a doctor’s prescription pad is startling—in the extreme. Data from the IQVia Total Patient Tracker Database for 2017 shows that well over 15 million children and adolescents were receiving psychiatric medication for diagnoses ranging from ADHD to anxiety during just that year alone.  Given that these are powerful mind and mood altering drugs being pumped into immature and developing brains—and researchers have long been aware of the unpredictable (and largely unstudied) dangers posed to young minds by these drugs—our extraordinary reliance on substituting pills for patient and consistent adult protection and guidance is simply beyond belief.  

Pharmaceutical companies have misused the inherent trust of the public for the medical profession to convince tens of millions of parents to turn their children into guinea pigs for the most amazing uncontrolled experiment with mind-altering drugs in the history of humanity.  The long term consequences for the children unwillingly enrolled in this stupendously lucrative drug trial are unknown, but it does not take much imagination to guess at the catastrophic—and perhaps permanent—effects powerful psychoactive drugs can have on the fragile chemistry of young minds as they develop into young adulthood.

It might be just a little more difficult to grow up healthy and happy after a childhood and adolescence spent as a lab rat for Big Pharma.  Are we, sad to say, sending chemically damaged brains careening into the many challenges of young adulthood—and do we need to immediately stop doing this?

Accept the fact—finally—that our current system of public education is beyond repair

John Wayne is often erroneously credited with stating the obvious: “Life is tough, but it’s tougher when you’re stupid.”  The academic outcomes of our K-12 public education system, the deficiencies of which have been chronicled with mind numbing regularity for many decades, have been impervious to reform because our schools are paycheck, contract, and pension machines—and lots of people are making buck on mediocrity.  Ensconced behind an impervious wall of legislation and regulation designed to ensure that the adults are well served, public schools provide daycare, food, recreation, and places for students, staff, and faculty to charge their cell phones.  We should expect much, much more.  

Although some students certainly still succeed and pockets of educational excellence still exist in our public schools, the students who most need their schools to provide a hand up—those who are poor, those who are minority, and those who have difficult lives—are often ruthlessly shoved down after being shunted into Special Education or remedial classes where their chances of catching up with their peers academically are vanishingly small.  A typical arc after receiving a worthless high school diploma is an unsuccessful semester or two at college followed by a lifetime that is severely circumscribed by the academic deficiencies that were never addressed.  To fail so many students is a national scandal, and to continue to blame students and their families for these failures is nothing other than sublime cruelty.

As part of a commentary posted on December 13 of 2015 on my blog (andrewmwilk.com), I wrote the following concerning what I thought would be the most effective way to improve Illinois’ public schools:

“I believe our best course of action is to actively explore ways to convert our states entire education system to school vouchers and thereby allow parents and students to choose any school—public, private, or religious—anywhere they want to attend. Student funding would, as is currently allowed to some degree in half the states in our nation, follow the student instead of being handed to local school districts, and the continued funding of that student in that particular school should be designed to be contingent on both their [standardized test] scores and school grades.

In other words, we would flip the responsibility for success more toward the student by making a very direct bargain the centerpiece of this reform: if you like the school you are attending and want to remain there as a student, you had better pay attention in class and do your homework.”

I still believe it is the best course of action for Illinois—and I believe the same is true for every school in our nation—but I am not counting on it happening any time soon.  As long as the National Education Association has a single dollar left in its bank account to use to bribe legislators (in the form of campaign contributions), we will continue on just as we have for decades regarding education reform—all talk and little or no action.

Refocus our attention

There are plenty of engaging and urgent concerns affecting every square inch of our planets flora and fauna, but perhaps we need to lift our eyes and focus more of our outrage and concern on a much broader canvas of human behavior and human pain.  To continue to note the struggles experienced by many young adults but not make addressing them a top national priority seems a short-sighted and self-destructive course of action that will harm individuals and families, weaken our economy, place our national security at risk, and destroy the fabric of our democracy and civic life.

It is astounding that so many Americans are more likely to respond to the struggles of a distressed tree or injured dog than those of a overwhelmed young mother or traumatized young man, but perhaps it is simple human nature to prefer issues that avoid human messiness or contradictions and so seem more easily managed and solved.  The task of rescuing our troubled young adults is an enormous undertaking.  Even the most cursory examination and discussion of the catastrophe afflicting so many of them reveals that the problems are both complex and multi-faceted.  

However, with all due respect to the problems experienced by whales, wild flowers, and wildebeests, it might be time to concentrate our energies on assisting a huge segment of our own human population that is in deep distress right now and in need of our help and understandingbefore it is too late.

Two Terrible Ways Schools Rob Children Of Their Futures—And Make Money Doing So

I recently discussed with a colleague one of the oddities many of us continually encounter when teaching college students, and we both agreed this is one of the maddening truths of dealing with high school graduates today: They simply do not believe us when we explain that they will fail our courses if they neglect to pay attention and do the work we have assigned.  

However, the sheer incredulity that I sometimes encounter when I explain to a young adult that they have flunked is perfectly understandable to me.  We are often today dealing with students who were pencil-whipped through their high school courses, offered phony-baloney credit recovery for those classes where they did not even bother to attend, and were generally taught nothing in K-12 other than that there is no actual consequence for steadfast ignorance.  Therefore, why should they believe that their college teacher has no intention for passing them just because they are carbon-based life forms?  Was this ever the case during their 13 year plod through public schooling?  

Probably not.

K-12 education in America is typical of most entrenched government bureaucracies: There is no connection at all between pay and performance.  In fact, given that school funding is typically tied to nothing other than mere daily attendance, there is truly no incentive for anyone to bother with teaching and learning.  Your local public school will get their cash from local taxes, state funding, and federal grants whether students are studying Calculus or sleeping through a film on penguin reproduction.  Outcomes have no real place in American public education; the point is to keep students in a seat so the funding keeps rolling in.  If youve ever wondered why 35 years of education reform has resulted in negligible results while costing taxpayers a small fortune, this is a good place to begin your inquiry.

This peculiar quirk of how we fund K-12 education perhaps helps to explain at least some portion of the attraction to our latest American educational fad: Restorative Justicediscipline in our public schools.  

Despite any reliable research to demonstrate the efficacy of this punishment-light approach to school discipline, one that exchanges suspensions and expulsions of troublemakers with methods more akin to plain wishful thinking, Restorative Justice—“RJin todays lingohas taken hold across the nation.  Aside from promising that a more nurturing and sensitive approach is somehow better than dealing forcefully with those who disrupt classes, instill fear, and injure others, this method also puts money directly into the pockets of any district that adopts it because students who are expelled or suspended do not count as being in attendance, which means the money that follows them in the door will not be forthcoming.  Consequently, RJ can be a moneymaker disguised as compassionalthough the compassion seems to extend not at all to the victims of the bullies, stalkers, and abusers who now need not fear many (if any) consequences for causing physical and emotional harm to others.

Forgiveness does, of course, have a place in the classroom because young people always make mistakes, which is the reason we place them under the care and supervision of adults, and learning from mistakes is a necessary part of emotional maturation and development.  

Therefore, public schools have an obligation to model and teach the necessity of engaging in respectful behavior, obeying reasonable rulesand accepting the punishment that follows if respect is not offered and rules are not followed.  The alternative is to enable the most selfish attitudes and the rudest possible behavior among our young, which is going to further harm these children and adolescents as they proceed through life and discover just how many doors are closed to them due to learning from their public schools that lashing out has no consequence attached.  Educators who tacitly encourage misbehavior by failing to nip it in the bud are actively harming the young people in their care, and parents should be appalled at what is being taught—or not being taught—to their children through the Restorative Justice model of school discipline.

The same misguided compassion(not to mention the same yearning for the cash tied to school attendance) that informs our nations misbegotten embrace of Restorative Justice also animates the continued movement toward dramatically reducingor outright banninghomework in our nations public schools.  Setting aside for a moment the boon these practices provide for classroom teachers who will no longer need to deal with stacks of assignments to grade, policies that reduce or eliminate homework also keep many students coming to school because the stress of the academic workload is dramatically lessened.  Everyone may enjoy the opportunity to relax more and study less, but the negative impacts are rarely discussed.

Although some argue that any policy that keeps students in school is most definitely a good one, it must be pointed out that actual learning requires mastering the skills necessary to study andwork independently.  Moreover, the complex and time-intensive assignments that are necessary in middle and high school to enable students to learn the higher level academic skills they will need later in lifeparticularly if college is part of their life plansimply cannot be squished into the confines of the regular school day.  Homework is a critical adjunct to classroom instruction, and the failure to learn how study and work independently perhaps helps to explain why 30% of college freshman across our nation do not return for their sophomore yearsthey are simply unable to sustain the study habits necessary for classroom success.  

Would assigning and grading homework in K-12 have helped the millions of students who will abandon higher education this year? Would abandoning Restorative Justice discipline policies improve our schools and help our students?  I would argue that the answer is yes to both questions, but I am certain the Education professors will continue to publish academic papers suggesting otherwise.  Why is this the case?  Darned if I know, but at least their learned studies provide plenty of cover for school districts who care more about the cash tied to attendance than providing safe and academically sound classrooms for our nations children.

The Fluid “Truths” Of Statistics

Over the past half century we have, as I have pointed out before, increasingly turned over the management of our nation to credentialed experts. These experts direct virtually every aspect of our lives based on jargon-filled studies and massive data sets, which purport to show that all their recommendations and actions are in our best interests. To question their judgments is to question logic and reason itself—and will earn you a whomp on the head with the latest edition of The Journal of Unquestionable Truths.

However, as statisticians have known for a very long time, the problem with data is that it can be readily manipulated—and deceptively compiled, selectively presented, or entirely ignored—to “prove” whatever you might wish. This numerical black magic is a boon to politicians who need to either direct attention away from their own job performances or whoop up anger to win votes.

One well-worn way to conceal the truth is to use methods of measurement that define the problem away. The official U.S. unemployment rate is a fine example of this chicanery. In order to be considered unemployed, you must have actively sought employment—that is, applied for a job—during the previous four weeks, which does a wonderful job eliminating discouraged workers and those for whom no suitable job openings are presently available. Moreover, you are no longer considered unemployed if you work a single hour—yes, one hour!—during an entire week. Very few people can purchase food, clothing, shelter, and healthcare with just one hour of pay, so this seems like the cruelest gaming of the numbers imaginable.

It has been variously estimated that the actual unemployment rate would double—or even triple—if a more honest accounting of those driven out of the job market or unable to secure full-time work were used, but I would not hold my breath waiting for this day to come. Comforting half-truths boost the reelections of many incumbents and must be maintained.

Another handy trick for misleading the public is to present data without context in order to support a narrative that would be contradicted were the full story actually to be told. Given the national attention now being paid to the issue of fatal police shootings of African-Americans—which is a matter that should always be of the keenest possible concern—one would hope politicians would focus upon sober facts in order to avoid inflaming public opinion and causing unnecessary fear of the police, but this is unfortunately not always the case.

Most would probably be amazed that during 2017, the last full year for which statistics are available, less than 1000 people were killed by the police in the United States. Roughly a quarter of these cases involved civilians who were mentally ill, in only 7% of these cases was the person who was shot unarmed, almost a third were fleeing the police—and roughly twice as many whites as blacks were killed by the police that year. It must also must be noted, were one interested in facts, that 135 police officers died from duty-related causes during this same year.

Although the circumstances surrounding the deaths of the small subset of unarmed African-Americans killed by the police must be carefully reviewed for signs of incompetence, bias, or malfeasance—and the officers involved punished if this is the case—we should not be routinely and loudly characterizing police officers as wanton murderers and racists. The facts do not support these assertions. As is often the case, the truth is much more complex and frustrating, and simplistic and dubious mischaracterizations interfere with the core mission of law enforcement, which is to apprehend the accused and protect the public from criminals.

A final way to fudge statistics is both simple and startling: ignore them altogether. We see this method most visibly used when it comes to reporting on the academic outcomes of our nation’s K-12 public schools and the students who attend them. Even though voluminous data on academic progress and college/career readiness is readily available across the nation—and helpfully broken down by individual schools and school districts—think carefully about the coverage you see on a daily basis about the public schools in your area. Most of the stories focus upon charming human interest topics such as high school athletes triumphing over adversity, trips to petting zoos and museums, sweet middle school students raising money for charity, teachers attending conferences, principals engaging in goofy stunts to raise school spirit, or retirees reminiscing about their careers.

One would be hard-pressed to ascertain from the occasional dribble of actual data provided by the media that American public education performs very poorly overall—and at far greater expense—compared to other nations, American college students continue to flunk out at astonishing rates due to weak K-12 academic preparation, and public school teachers are abandoning the profession in droves due to problems with disrespect, threats, and violence from both students and their parents. Education reporting seems to have, in many cases, abandoned actual investigation and inquiry in favor of rewriting glowing press releases because criticizing public schools risks offending powerful constituencies that include local businesses, construction companies, real estate agents, and neighborhood organizations—all of whom have a stake in the illusion of successful local schools for reasons both personal and financial.

Numbers do matter, and we ignore troubling trends and ongoing problems at our own peril. The peculiar lack of national coverage concerning our mounting and terrifying public sector budget deficits and debts is a fine example of a looming and significant problem that is largely absent from our 24/7 news cycles. As much as we enjoy our daily diets of scandal, silliness, and celebrity gossip, perhaps—just as the regular consumption of sugary sweets eventually rots the teeth—the consumption of “news” that provides no complete or reliable data to support its dishonest assertions and wild accusations is contributing mightily to our horrifying and destructive civic rot.

The Roots of American Despair

We have long assumed that America is the “Land of Opportunity” for all. Our national belief that everyone is free to succeed—or fail—based on their hard work and personal initiative is a key component of both our self-perceptions and our perceptions of those around us.

However, international rankings of social mobility show that many other nations now surpass the United States in terms of their citizens being able to rise above the socio-economic classes of their births. This increasingly obvious disconnect between our preferred myth and harsh reality is likely one of the root causes of the political and social discontent that has pervaded our nation for many years. Americans, who are generally very hardworking, are perfectly willing to sweat and sacrifice—if there is a payoff. If, however, we are simply treading water or, worse yet, falling deeper into debt and dysfunction each day, our frustrations are likely to boil over.

Although there are many reasons for our extraordinarily divided politics, perhaps we fail to properly acknowledge the role of stagnated social mobility in driving American anger regarding our lives and our leaders. Whether it is the case that our futures are more and more being circumscribed by government that is too activist—or are harmed by government that is not activist enough—is a topic for a very long discussion that will likely do little to sway opinions entrenched on either side of this issue.

It can plausibly be argued that a great many problems that impede social mobility—rampant drug use, single parenthood, poor work habits, lack of personal initiative, the relocation of manufacturing jobs overseas, escalating public and private debts, and a disregard for personal responsibility—have been encouraged by government programs and policies that sometimes seem designed to produce the most destructive possible consequences for individuals and society. However, others argue that it is precisely a lack of more expensive and expansive government programs that leaves so many Americans without the tools they need to improve their lives.

Although I agree that we do sometimes need targeted programs to alleviate local and national problems—I would, for example, love to see more attention paid to our crumbling infrastructure—I also fear the many well-intentioned elected officials, bureaucrats, and policy wonks who seem to excel at producing the least possible benefit at the highest possible price. Anyone who has, as I have, watched a half-century of progressive educational dogma produce generation after generation of students who know very little—but feel really, really good about their ignorance—has to seriously question why any rational person would ever listen to a politician or PhD who claims to be able to improve our lives. Self-esteem, as I have often pointed out, can easily cross the line into self-delusion—and sheer stupidity is one of the most powerful precursors to lifelong poverty.

Access to a quality K-12 education—and the lack thereof—is both one of the persistent challenges now suppressing social mobility and a possible solution to this problem. Effective public schools are probably our single most important mechanism for promoting social mobility. Their continued failures over the past fifty years or so are both very visible and very depressing. We hear the outcome of public schools that fail to educate when employers consistently complain of high school graduates who lack the basic skills necessary for work. We see the consequences of public schools that fail to educate in our packed “developmental” classes at colleges and universities—and the many students who slink off after flunking out their freshman years because they lack the basic skills necessary for academic success.

If you want to cripple the futures of your nation’s people, just be certain they can neither read well, write fluently, nor compute accurately when they finish public school. Next offer them a vast array of social programs that discourage independence and encourage irresponsibility. Be certain that you also promote a range of government policies that drive well-paying jobs out of your communities and country while saddling everyone with frighteningly unsustainable levels of debt that will further retard economic growth and opportunity for all. Repeat this process year after year—and generation after generation—and watch Americans become more angry and less hopeful until they finally turn to drugs and alcohol to numb their pain. Does any of this sound at all familiar?

I don’t worry about Russia; I worry about our own government. Our leaders are much more likely than Vladimir Putin to destroy America—because they want so badly to justify their existence by “helping” us. However, given that the national unemployment rate is currently trending down to levels not seen in half a century, perhaps those who have had their lives sidetracked by decades of government assistance, which has primarily served to assist them into lives of quiet despair, will now have opportunities available to rejoin the labor force, develop a sense of self-confidence heretofore cruelly stripped from them, and begin to reduce some portion of the income inequality that is a legacy of so many decades of government help gone awry.